Privacy Policy

Last updated: February 2025

Introduction

Northspring Manchester Ltd is operated by This Solid Ground Ltd (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, www.northspring.com.

We are committed to handling your personal data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions regarding this policy, please contact:
This Solid Ground Ltd – 52 Princess Street, Manchester M1 6JX
Email: info@thissolidground.com

What Data We Collect & How We Use It

When you interact with our website or contact us, we may collect the following personal data:

Name & Email Address: To respond to your inquiries, schedule property viewings, and provide customer support.

Phone Number: To facilitate communication about our services or your leasing inquiries.

Business Information: To understand your office space requirements and provide tailored solutions.

IP Address & Cookies: To enhance user experience, improve our website, and ensure security.

We process your data based on legitimate interest (to provide requested services) and, where applicable, with your consent (e.g., for marketing communications).

How We Use Cookies

Cookies help us enhance your experience by remembering your preferences and improving website functionality. We use:

Essential Cookies – Required for website functionality.
Analytical Cookies (Google Analytics) – To track site performance (collected anonymously).
Marketing Cookies – Used if you opt-in to receive targeted advertising.
You can manage or disable cookies via your browser settings.

Who We Share Your Data With

We do not sell your personal information. However, to provide our services, we may share your details with:

Property consultants & agents – If you request a viewing or leasing information.
Service providers – Trusted third parties that help manage our website, IT systems, or business operations.
Legal or regulatory bodies – If required by law or for fraud prevention.

All third parties are contractually obligated to handle your data securely and in compliance with UK GDPR.

Data Storage & Security

We implement strict security measures to safeguard your personal data from unauthorized access, misuse, or loss. Personal data is stored securely within the UK and retained only for as long as necessary to fulfill its purpose or comply with legal obligations. If you no longer wish for us to store your data, you may request its deletion (see Your Rights below).

Your Rights Under UK GDPR

As a UK resident, you have the right to:

Access – Request a copy of the personal data we hold about you.
Rectify – Correct any inaccurate or incomplete data.
Erase – Request deletion of your data (where legally applicable).
Restrict Processing – Limit how we use your data in certain circumstances.
Data Portability – Request a copy of your data in a machine-readable format.
Object – Withdraw consent for marketing or challenge processing based on legitimate interests.

To exercise any of these rights, please contact us at info@thissolidground.com.

Marketing Preferences

If you opt-in to receive marketing emails, you can unsubscribe at any time by clicking the ‘Unsubscribe’ link in our emails or contacting us directly. We will never send you unsolicited marketing communications.

International Data Transfers

We store and process personal data within the UK. If any data is transferred outside the UK, we ensure it is protected under UK GDPR-compliant safeguards.

Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We recommend reviewing this policy periodically for any changes.

Last updated: February 2025

Contact Us

For any questions about this Privacy Policy or how we process your data, please contact us:

This Solid Ground Ltd 52 Princess Street, Manchester M1 6JX

Email: info@thissolidground.com